Therefore support options
If you choose Therefore, you can rest assured that you will be well supported both now and in the future. With clients across Europe & USA, Therefore has developed their excellent document management software for over 10 years and built up an enviable client list including NHS, Banks, Business and Local Government.
As a UK partner, Click2Scan Ltd are able to provide first line support which can then be escalated direct to the Therefore R&D centre in Austria. Most support issues can be fixed very quickly and our remote access tools allow fast access to your server or client PC's.
Annually, you can purchase software assurance that provides you with support and access to future updates. This is generally around 20% of the licence costs of the software per annum.
Ask the experts
If you have an existing Therefore installation and are looking at alternatives to your current support provider or are a potential user of Therefore, please don't hesitate to contact us on 0845 873 8600